Our Culture
ACML is Canada’s leading provider of customized operations and maintenance solutions for critical, risk-sensitive facilities.

Canadian owned and operated, our O&M expertise is fueled by over 50 years of experience managing hundreds of thousands of square feet of property across diverse sectors -healthcare, IT, finance, public institutions and other risk-sensitive environments.

Commitment to Excellence
ACML is relentless in its commitment to:

Continuously improving – adapting industry-leading practices to the unique needs of our customers;
Anticipating staff and customer needs – exceeding expectations comes from proactively identifying issues and solutions;
Values-based action: We bring ethical practices that reflect our values, and those of our clients, to work and decision-making every day;
Growing our people: We invest heavily in upgrading our know-how and expertise through education, training and career advancement

Our Values

Integrity
Continuous Improvement
Operations Excellence
Customer Centric

Competitive Salary

Annual Performance Review

Secure Retirement Plan

Excellent retirement savings plans – allowing employees to plan for their future!

Comprehensive Medical and Dental Plans

Healthcare, paramedical coverage
Dental care coverage
Disability coverage
Life insurance coverage
AD&D coverage
Travel and emergency assistance coverage and more!

Generous Vacation Plan

Starting at 3 weeks vacation

And it doesn’t stop there – We value your work life balance, your career advancement and continuing education
Therefore, we also offer:

A post-secondary scholarship / bursary program for your children
Tuition reimbursement for continuing education
Competitive corporate rate with Goodlife Fitness
Employee discount platform
Employee Referral Program
Community involvement (i.e., Ride for Heart, Habitat for Humanity, Make a wish)
Company events

Employee Assistance Program

Confidential access to support, counseling, and referral services for employees and dependents

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Accessibility
ACML is committed to providing an accessible work environment. Upon request during the recruitment process, ACML will accommodate applicants with disabilities.
For more information on our Accessibility Program please refer to our Accessibility Policy

Manager, Predictive Operations Centre

Toronto, ON, Canada

Full Time

Manager/Supervisor

ACML’s management team is hiring! Are you looking for a challenging and rewarding career with Canada’s leading provider of customized operations and solutions? If you are a devoted and career-minded professional looking to contribute to a hard-working, dedicated team, we want to hear from you!

WHO ARE WE?

With over 53 years of experience throughout North America, Angus Consulting Management Limited (“ACML”) is one of Canada’s most trusted facility operations management companies. We have extensive knowledge managing critical environments including data centers, healthcare facilities, commercial facilities, central utility plants and Public Private Partnership projects.

WHAT DO WE OFFER?

Competitive salary
Excellent retirement savings plan
Competitive benefits package
Training & tuition reimbursement programs
Education bursaries for Employee Children
Referral bonus program

WHO ARE WE LOOKING FOR?

ACML is actively seeking a Manager, Predictive Operations Centre located in Toronto, ON whose main responsibilities will include, but are not limited to, the following:

Performing continual consultation with client and operations managers as well as site managers and supervisors to develop initiatives and ensure operational alignment.
To identify and deliver service improvement activity across the business through employing process improvement methodologies and application of innovative thinking;
To work with operations leads, and multi-departmental champions, to build a continuous improvement environment to support an ongoing programme of change;
To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within processes and identification of better ways of working;
To identify trends and process variations as part of establishing a continuous improvement monitoring system;
To take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls.
To work with other team members and departments to devise new support material based on the revised processes, to include training reporting and systems enhancements.
To lead the root cause analyses process to determine and identify the ‘root-cause’ of the problem to prevent it from future recurrence as well as learn from any underlying issues.
To conduct advance data collection and analysis for process mapping, business analysis and workflow analysis.
To develop, support and direct the activities of the predicative operations team, ensuring appropriate skills and development are achieved at all times.
To oversee and support the development and delivery of the 5-year roadmap.
Participates in and support other duties as assigned.

WHAT WILL YOU BRING?

10 years’ experience in process and operational improvement
University degree in Engineering or equivalent technical experience
Project management designation or equivalent experience
Excellent communication skills including interpersonal, change management and power point
System-level understanding of organizations and change
Advance proficiency with Microsoft Office products and Google suite of tools
Ability to work independently and collaboratively within a team.
Strong organizational/follow-up skills with attention to detail and ability to multi-task and set priorities under tight timelines.
Knowledge of facility operations/maintenance an asset; general knowledge of building systems and related codes/legislation an asset.
Communication is key at ACML, therefore, proven ability to effectively interact (verbal & written) with clients, tenants, management and team members is a must

WHY SHOULD YOU APPLY?

We work hard to find the right people and provide opportunities for them to flourish.

We offer a collaborative environment with experienced leaders and room to grow. We are a company that values integrity, continuous improvement and operations excellence. A full list of the benefits and perks that we offer is available on our website https://acml.ca/careers/.

If you’re as excited about the future of our company as we are, we would love to hear from you! We welcome and encourage all qualified candidates to submit a detailed resume.

We are an accessible workplace. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

ACML is now a CBRE company. Please refer to the CBRE Global Recruitment Privacy Notice

Accessibility

ACML is committed to providing an accessible work environment. Upon request during the recruitment process, ACML will accommodate applicants with disabilities.

For more information on our Accessibility Program please refer to our Accessibility Policy

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